Privacy Notice
This privacy notice explains how Sportpace (“we”, “us”, “our”) collects, uses and protects information when you visit our website, subscribe to our letters or get in touch with us. We have tried to write this notice in plain, honest language. If anything is unclear, please contact us at hello@sportpace.org.
1. Who we are
Sportpace is an independent online magazine about self-care and balance, operated by Margaret Holloway and Daniel Bouchard. Our editorial office is in Toronto, Canada. For the purposes of data protection law, we act as the controller of the personal information described in this notice.
2. What information we collect
We try to keep the amount of information we hold to a minimum. The main categories are:
- Subscriber details — first name, email address and, if you choose to share it, phone number.
- Contact form messages — the content of any message you send us, plus the contact details you provide.
- Technical information — standard server logs, including IP address, browser type and pages visited. This information is anonymised and used to keep the site working.
- Cookie preferences — your choices around analytics and marketing cookies, stored on your device.
3. Why we collect it
We process the information described above for the following purposes:
- To send the letters and content you have subscribed to.
- To respond to questions and requests you send through the contact form.
- To keep the website working, secure and stable.
- To understand, in aggregate, which articles readers find useful, so we can improve the magazine.
4. Legal basis
We rely on the following legal grounds: your consent (for subscriber emails and non-essential cookies), our legitimate interest in running a small, secure publication, and our legal obligations where applicable.
5. Cookies
We use a small number of cookies. The full list and your options for changing your choices are described in our cookie preferences page. You can withdraw consent at any time by reopening the cookie banner.
6. How long we keep your data
Subscriber data is kept for as long as you remain subscribed, plus a short period for record-keeping. Contact form messages are kept for up to 24 months, unless an ongoing conversation requires longer. Server logs are rotated and deleted regularly.
7. Sharing
We do not sell or rent personal information to third parties. We share the minimum required with the providers who help us run the site — for example, our email delivery service and our hosting provider. These providers are bound by contract to handle information securely and only on our instructions.
8. International transfers
Some of our service providers process information outside Canada. Where this happens, we make sure appropriate safeguards are in place, such as standard contractual clauses or equivalent measures.
9. Your rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you;
- ask us to correct it if it is inaccurate;
- ask us to delete it where there is no good reason for us to keep it;
- object to our processing or ask us to restrict it;
- withdraw consent at any time, where consent is the legal basis;
- lodge a complaint with the relevant data protection authority.
To exercise any of these rights, write to hello@sportpace.org. We will respond within a reasonable timeframe.
10. Security
We use reasonable technical and organisational measures to protect the information we hold — including encryption in transit, access controls and regular reviews. No system is perfectly secure, but we treat your trust as a serious responsibility.
11. Children
Sportpace is intended for adult readers. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please get in touch and we will remove it.
12. Changes to this notice
We may update this notice from time to time. When we do, we will change the “last updated” date at the top. For significant changes, we will also place a short note on the home page for at least 30 days.
13. How to contact us
If you have any questions or concerns, please write to:
hello@sportpace.org
Sportpace, 120 Wellington Street West, Suite 740, Toronto, ON M5J 1E4, Canada